Terms and Conditions
By purchasing a ticket to an art workshop through the Pop’d website, you agree to the following terms and conditions:
1. Workshop Organisation
-
Pop’d acts as the promoter and ticketing platform for workshops run by independent artists. While we help coordinate the event, the workshops themselves are delivered by the artists listed in each event description.
-
Workshop details, including time, location, materials included (if any), and artist information, will be clearly provided on the event listing.
2. Participant Responsibilities
-
It is your responsibility to arrive on time and be prepared for the workshop, including bringing any materials if required (please check the workshop description to see if materials are required or if artist will provid)
-
Please read all event details carefully before booking.
-
Some workshops may involve materials or processes that can be messy—please dress accordingly.
3. Minimum Numbers and Cancellations
-
All workshops require a minimum number of bookings to proceed to cover the cost of room hire and to provide income for artist. If a workshop does not reach the required number of participants, Pop’d reserves the right to cancel the workshop and provide a full refund or credit (if preferred) to participant.
-
If an artist becomes unavailable due to illness or unforeseen circumstances, we will attempt to reschedule or offer a credit/refund as appropriate.
Refund Policy
We understand that sometimes plans change. Our refund policy is designed to be fair while also respecting the time and financial commitments of our artists and venue partners.
1. Refunds and Cancellations by Participants
-
Cancellations made more than 7 days before the scheduled workshop will be eligible for a full refund or credit towards a future workshop.
-
Cancellations made within 7 days of the workshop are non-refundable due to costs such as room hire and preparation. However, you may be eligible for a credit to attend a future workshop if you contact us in time.
-
If you are unable to attend due to illness or emergency, please contact us at support@pop’d.au. We’ll do our best to work with you, but a full refund may not be guaranteed due to covering cost of venue hire and artist income.
2. Refunds and Cancellations by Pop’d or the Artist
-
If we or the artist cancel the workshop due to low numbers or unforeseen circumstances, you will be offered a full refund or the option to transfer to another workshop.
Changes and Amendments
-
Pop’d reserves the right to make changes to workshops, including location or artist (in the case of illness or emergency), where necessary. We will notify you of any major changes as soon as possible.
Contact Us
For any questions, cancellations, or refund requests, please contact Pop’d at:
📧 support@popd.au
🌐 https://popd.au
We’re here to help and always aim to make your creative experience a great one!