Last Updated: 26 February 2026
Welcome to Pop’d (popd.au). We value your privacy and are committed to protecting your personal information. This policy explains how we handle your data across our directory and ticketing platform.
Information We Collect
We collect information that you provide directly to us to facilitate your presence on the hub:
- Directory Listings: Name, professional alias, bio, social media links, and location data (managed via GeoDirectory).
- Media: Images you upload for your profile or articles (optimized for performance by ShortPixel).
- Financials: Transaction history for subscriptions and ticket sales (managed via GetPaid and Pricing Manager** plugins).
Events: Details of events you host or tickets you purchase.
How We Use Your Information
Your data is used to:
- Display your artist or gallery profile in the public directory.
- Process secure payments for subscriptions and event tickets.
- Manage the "Pop’d Wallet" for event host payouts.
- Email Communication: We use your email to send essential account notifications and transaction receipts. If you have opted-in, we will also send you our community newsletter and marketing updates. You can opt-out of marketing emails at any time via the 'Unsubscribe' link in the footer.
- Monitor site health and optimize search visibility.
Third-Party Services
We partner with trusted providers to run the Pop’d infrastructure:
- Payments: All financial transactions are handled by PayPal or Stripe. Pop’d does not store your credit card information.
- Analytics & SEO: We use Google Analytics to understand site traffic and Google Search Console to monitor our search performance. These tools may collect anonymized data such as IP addresses and browser types to help us improve the site experience.
- Optimization: ShortPixel processes images to ensure the website remains fast and accessible.
- Platform: As a WordPress site, standard data logging occurs to maintain security and site health.
Cookies
We use cookies to keep you logged in, remember your preferences, and understand how visitors interact with our site. By using Pop’d, you consent to the use of these cookies for site functionality and analytics.
Your Control Over Data
You can update your profile or cancel your subscription at any time through your Account Settings. If you wish to have your data permanently deleted from our records, please contact us (noting that we may be required to retain certain transaction data for tax and legal purposes).
Data Location & Overseas Disclosure
We strive to keep your data local where possible; our primary website hosting (Flywheel) utilises servers located in Australia. However, to provide our full range of services, some information is processed by our international partners (such as PayPal, Stripe, and Google) on servers located outside of Australia. By using Pop’d, you consent to this cross-border transfer of information required for payment processing and site analytics.
Your Rights & Complaints
You have the right to access the personal information we hold about you and request corrections. If you believe we have breached the Australian Privacy Principles, or you wish to make a complaint about how we handle your data, please contact us at support@popd.au. We will respond to your request or complaint within a reasonable timeframe (usually 30 days). If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Contact
For any privacy-related enquiries:
Email: support@popd.au
Business: Pop'd Art